CITS views each opportunity as unique and thus develops a customized approach that addresses the specific needs for each engagement, taking into account the level of experience, budget and expected timelines.

Before commencing on a project, CITS collaborates with the client during initial discovery to understand, define, refine and finalize expectations. This process results in a client-specific project plan that defines all tasks, timeframes, responsible parties and dependencies, which information is used to track and monitor the progress of the entire project.

Weekly reports are provided that identify completed/scheduled tasks and any issues identified or resolved. This data is shared with the entire project team to ensure a unified understanding of the status of the overall project.

CITS is performing a number of conversions for a major TPA company. We have engaged on a 4-5 year project to convert hundreds of thousands of policies from a legacy system to an enhanced Policy Administration System.

CITS performed a strategic planning exercise for a major annuity carrier, including reviewing their entire product portfolio for the purpose of recommending a new Policy Administration platform and determining a conversion direction.